Privacy Policy

We practice what we preach. This policy explains how we protect
your privacy and respect your users' privacy.

Last updated: September 5, 2025

We don't collect, store, or process any personal information from your website visitors.

No cookies, no consent banners needed. Our analytics respect privacy laws automatically.

Our code is open source. You can verify exactly what data we collect and how we handle it.

What Information We Collect

Data Category	What We Collect	What We DON'T Collect
Website Analytics From your visitors	✓ Page URLs visited ✓ Referrer sources ✓ Browser type & version ✓ Device type & screen size ✓ Country-level location	× IP addresses × Personal information × Email addresses × Names or usernames × Exact location data × Cross-site tracking × Fingerprinting data
Account Data From hosted service users	✓ Email address ✓ Website URL ✓ Chosen username ✓ Support communications	× Real names (unless provided) × Phone numbers × Physical addresses × Social media profiles
Payment Data Processed by Stripe	✓ Payment method details ✓ Billing history ✓ Transaction records	× Full credit card numbers × CVV codes × Banking information

Data Type	How We Use It	What We Never Do
Analytics Data Visitor behavior data	✓ Provide website statistics to you ✓ Generate traffic reports and insights ✓ Improve analytics accuracy ✓ Develop new features	× Sell to third parties × Use for advertising × Share between customers × Cross-site tracking
Account Data Your business information	✓ Provide and maintain service ✓ Process payments & receipts ✓ Send service updates ✓ Provide customer support	× Sell to marketers × Send promotional emails × Share with partners × Use for profiling
Payment Data Billing & transactions	✓ Process subscription payments ✓ Generate invoices & receipts ✓ Handle billing disputes ✓ Comply with tax requirements	× Store full card details × Share with advertisers × Use for credit checks × Sell to data brokers

Hosting Option	Data Storage & Control	Security Measures
Self-Hosted Free, on your servers	✓ Data stays on your servers ✓ Complete data control ✓ You set retention periods ✓ No external access	✓ Your security responsibility ✓ Choose your encryption ✓ Custom backup strategy ✓ Local compliance control
Hosted Service bamboostats.com	✓ EU/US secure data centers ✓ Isolated customer data ✓ Plan-based retention ✓ Easy data export	✓ Encrypted in transit & at rest ✓ Regular security audits ✓ Automatic backups ✓ Limited access controls

Data Type	Retention Period	Deletion Process
Analytics Data Visitor behavior & stats	✓ Self-hosted: Your choice (default 90 days) ✓ Hosted Pro: 6-12 months ✓ Enterprise: Custom	✓ Automatic deletion ✓ Manual purge available ✓ Export before deletion ✓ No recovery after deletion
Account Data Profile & settings	✓ Active accounts: Indefinitely ✓ Closed accounts: 30 days ✓ Support requests: 2 years	✓ Immediate on request ✓ Auto-delete after closure ✓ Secure data wiping
Billing Data Payments & invoices	✓ Transaction records: 7 years ✓ Payment methods: Until removed ✓ Invoices: 7 years (legal requirement)	✓ Legal compliance deletion ✓ Payment cards: Immediate ✓ Archived after 7 years

Service	What We Use	What We Don't Use
Payment Processing Hosted plans only	✓ Stripe (secure payments) ✓ PCI DSS compliant ✓ Industry standard encryption	× PayPal data sharing × Credit reporting services × Financial data brokers
Communications Essential emails only	✓ Transactional emails ✓ Account notifications ✓ Support communications	× Marketing automation × Email list brokers × Newsletter platforms
Development & Support Code & issue tracking	✓ GitHub (code hosting) ✓ Issue tracking ✓ Open source transparency	× Google Analytics × Social media pixels × Advertising networks × Tracking pixels

User Type	Your Rights	How to Exercise
Website Owners Account holders	✓ Access all your account data ✓ Correct account information ✓ Delete account & all data ✓ Export analytics data (CSV) ✓ Control retention settings	✓ Dashboard settings page ✓ Email support request ✓ Account deletion button ✓ Built-in export tools ✓ Privacy settings panel
Website Visitors Your site users	✓ No personal data collected ✓ No tracking consent needed ✓ Opt out anytime ✓ No data sold or shared	✓ Disable JavaScript ✓ Use ad blockers ✓ Contact website owner ✓ Nothing required (no cookies)
EU/GDPR Users Additional protections	✓ Right to be forgotten ✓ Data portability ✓ Object to processing ✓ Lodge complaints	✓ Email privacy@metricpanda.click ✓ Data export tools ✓ Account settings ✓ Contact data protection authority

Hosting Option	Data Location	International Compliance
Self-Hosted Your own servers	✓ Data stays in your jurisdiction ✓ No international transfers ✓ You control all locations ✓ Local compliance only	✓ Your responsibility ✓ Local law compliance ✓ No cross-border issues ✓ Full data sovereignty
Hosted Service bamboostats.com	✓ Primary servers: Canada ✓ Backup servers: North America ✓ No data in high-risk countries ✓ Canadian privacy laws apply	✓ GDPR compliant for EU users ✓ PIPEDA compliant (Canada) ✓ Adequate protection standards ✓ No transfers to unsafe countries
Stripe Payments Third-party processor	✓ Stripe's secure infrastructure ✓ Limited to payment processing ✓ Not analytics data	✓ PCI DSS Level 1 certified ✓ Global compliance standards ✓ Industry standard safeguards

Change Type	How We Notify You	Your Options
Minor Updates Clarifications, formatting	✓ Update "Last updated" date ✓ Document changes in GitHub ✓ No active notification required	✓ Review changes anytime ✓ Compare versions on GitHub ✓ Continue using service
Significant Changes Data practices, rights	✓ Email notification to account holders ✓ 30-day advance notice ✓ Clear explanation of changes ✓ Update date & version history	✓ Review and accept changes ✓ Export your data first ✓ Close account if you disagree ✓ Contact us with concerns
Legal Requirements Compliance updates	✓ Immediate compliance update ✓ Email notification within 48 hours ✓ Explanation of legal requirement ✓ Link to relevant law/regulation	✓ Must comply with new laws ✓ Export data if concerned ✓ Self-host for more control ✓ Contact us for clarification

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